Tech Funnel India Private Limited and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, “Eventaa”) is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing services on EVENTAA websites, mobile sites or mobile applications (“Website”) on the Website and otherwise doing business with EVENTAA. “Associate Companies” here shall have the same meaning as ascribed in Companies Act, 2013.
The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of EVENTAA and the terms “You” /“Your” / “Yourself” refer to the users.
Eventaa may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Eventaa to identify You personally.
This Non-Personal Information may include:
Your geographic location,details of Your telecom service provider or internet service provider,
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data.
These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
You hereby unconditionally agree and permit that Eventaa may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various Eventaa entities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Eventaa under applicable law.
Notwithstanding the above, We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for availing services on Eventaa. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.
Eventaa may also share Personal Information if Eventaa believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.
We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.3. Links to third party websites
Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Eventaa unless expressly specified on the Website.
The security of your Personal Information is important to us. Eventaa strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Eventaa adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Eventaa stores Your Personal Information. Each of the Eventaa entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release all Eventaa entities from any claim of damages under contract or under tort.
If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
Eventaa may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Eventaa is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Eventaa is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, Eventaa shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Eventaa and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Eventaa), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.
You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.5. User discretion and opt out
You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit Eventaa to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Eventaa entity as may be notified to You. In such case, You should neither visit any Website nor use any services provided by Eventaa entities nor shall contact any of Eventaa entities. Further, Eventaa may not deliver services to You, upon Your order, or Eventaa may deny you access from using certain services offered on the Website.
You can add or update Your Personal Information on regular basis. Kindly note that Eventaa would retain Your previous Personal Information in its records.6. Children’s Privacy
Use of Eventaa.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site.7. Grievance Officer
For Tech Funnel India Private Limited: The designated grievance officer under Information Technology Act, 2000 E-mail: grievanceofficer@Eventaa.com.
For PayU Payments Private Limited:
The designated grievance officer under Information Technology Act, 2000 E-mail: email@example.com.
In the event of cancellation of any paid listing/subscription for which payment has been successfully made and a confirmation number has been generated, and the listing/subscription has not been concluded due to any avoidable / unavoidable reason(s) we must be notified of the same in writing – by an email at firstname.lastname@example.org.
Cancellation charges will be effective from the date we receive your email. Cancellation can be requested no later than 24 hours before final delivery time. Our Customer Service team will contact you within 7 business days. We will return your money within 15 business days from the day the request for Cancellation was received.
Please note that there will be a deduction (20%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.
In the event your request for listing/subscription is accepted but post-payment due to unexpected and extenuating circumstances, your request for listing/subscription is rejected or cancelled; You will be given an option of opting for another request for listing/subscription OR will be offered a complete refund, if you so desire. The refund will be credited to your account within 15 working days.
In case your credit card/debit card/payment account has been accidentally over-charged, please notify www.eventaa.com of the same at the earliest. Www.eventaa.com will refund the outstanding amount to your Payment Account within 15 working days. In the reverse scenario, if the transaction amount during payment of the fee happens to be less than the actual fee amount, www.eventaa.com will debit the outstanding amount from your Payment Account and notify you of the same.
It is mandatory for the users to maintain unique Transaction ID numbers, which would be provided at the time of placing a request. This number would be required to address any problems, if any.
In the majority of cases, there is NO other situation under which www.eventaa.com will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the www.eventaa.com team will work with you to reach a mutually acceptable solution. www.eventaa.com intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with consumers. The maximum refund amount claimable from www.eventaa.com cannot exceed the amount paid by the user at www.eventaa.com for availing the service(s). No refund in any case whatsoever can be claimed from www.eventaa.com for the amount paid to the PROVIDER directly by the user. Please note that there will be a nominal deduction (20%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.11. Further Acknowledgements